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CVS Connects with Providers via Epic EHR

By Mark Yujuico | January 21, 2016

A recent Healthcare IT News article reported how CVS Health has partnered with four health systems nationwide to provide them patient prescription and visit information, securely sharing data through its Epic electronic health record system. This brings the number of clinical collaborations for CVS Health, including their MinuteClinics, to nearly 60 major health systems. These organizations' patients will have access to clinical support, medication counseling, chronic disease monitoring and wellness programs at CVS/pharmacy stores and their MinuteClinics.

Providers will receive data on interventions conducted by CVS pharmacists, with the aim of improving patients' medication adherence. The affiliation encourages collaboration between the health systems and MinuteClinic providers to improve coordination of care for patients seen at MinuteClinic locations.

This collaboration is a good thing for patients; however, provider communities are constantly changing, with 2.4 percent of all providers changing their addresses or other contact information every month.

A seemingly simple change to a provider’s address can impact literally millions of data fields stored in hundreds of information silos across a healthcare organization’s technology infrastructure. Without a Unified Provider Management (UPM) platform, there is no way to handle the almost impossible task of managing this provider data.

Phynd Technologies’ single, accurate, source for provider information is critical to the successful clinical and financial operation of any healthcare organization. Phynd’s UPM platform is providing an immediate and real return on investment (ROI) to nearly 100 hospitals and health systems across the nation. Specific benefits and improvements from the UPM are realized within the following areas:

  • Provider enrollment within the EMR, revenue cycle systems and claims processing systems

  • Provider data management for addresses and other demographic information. Integrate, manage and publish disparate data for insurance, marketing, practice management, web, homegrown and mobile apps

  • Marketing departments can analyze provider markets by specialty, practice, proximity and search on all providers in the U.S.

  • Provider collaboration is facilitated; information is available that assists in communication between providers including direct addresses

CVS by allowing their electronic health records and information systems to communicate and share important information about their patients with other providers is an excellent service, but they must have accurate information on those providers in order to share that important information.

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