The health network’s referral marketing department was struggling with constantly changing provider data, insurance coverage, demographics and other information within their referral management system. “Referral management was our top priority,” explains their Director of Referral Support a. “Our goal is to keep our patients in network, so having a system that provides accurate physician data that allows us to optimize care transitions is vital to our success.”
"We have multiple sources for provider information, and we selected Phynd to serve as a unified, quality platform for all of our provider information".
- Elizabeth Cernevicius, Special Project Coordinator, Kettering Health Network